Refunds and returns
We have a 30 day return policy which means you have 30 days after receiving your item to request a return.
It is possible to make the return only in case of the following situations:
1) The item is defective upon arrival, your item must be in the same condition in which you received it, never used, in its original packaging. You will also need your receipt or proof of purchase. In this situation the shipping costs and the item will be covered by our company.
2) In the event of an order error by the customer, the transport costs are charged to the customer.
To initiate a return, you can contact us at .... If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to ship the package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions at ...